Business Management

The Dos and Don’ts of Delivery Management

The pandemic changed how we viewed online shopping — in 2020, over two billion people purchased goods or services online, and global e-commerce sales are expected to go beyond $4.2 trillion in 2021

The pandemic changed how we viewed online shopping — in 2020, over two billion people purchased goods or services online, and global e-commerce sales are expected to go beyond $4.2 trillion in 2021. This means you’re very likely to receive a delivery package at work or home at least once every month.

With an increase in online shopping, businesses are constantly looking to upgrade their delivery management through personalization and automation. This means efficient delivery management is no longer a choice: it saves time, money, minimizes human error, and improves customer service.

Here are some dos and don’ts of delivery management:

Integrate Your Back-End System to Your Delivery Management System

Integration between systems will relieve you of manual work, especially when producing shipping levels. With this, you can print shipping labels automatically and reduce the risk of human error while also speeding the process of delivery.

Go for Automation

When you have many deliveries to do, manual delivery management is bound to end in errors. Use good inventory management software to automate the whole process and save time on shipping. It will also reduce your freight costs and allow you to pick the best shipping methods every single time.

Increase Your Printing Speed

Shipping labels and freight documents need to be printed correctly; with an efficient delivery management system, the whole process of scanning and retrieving information doesn’t take more than a second.

Pick Orders Faster

To maintain your supply chain cycle, you have to pick orders faster. This can be done using several ways, including:

· Design your order list keeping in mind where the products are placed in the warehouse

· Go for batch picking

· Calculate how long it takes to pick goods

· Understand the right way to handle products of varying sizes

· Investigate whether humans or robots are ideal for your warehouse

Use Artificial Intelligence

Many good inventory management software companies use artificial intelligence to their advantage. AI eliminates routine work and optimizes delivery management by using chatbots, image recognition, anomaly detection, data monitoring, quality assurance, fraud detection, and more.

Don't Offer Inflexible Delivery Options

Customers like choices: too few choices make them feel left out, and too many choices make them unable to decide. Give your customers the choice of speed, time of arrival, location, cost, and type of delivery options.

Don't Overlook Same-Day Delivery

Not all customers want to wait around for weeks to receive their orders. They’re willing to pay extra if it means a speedy delivery, so don’t forget to offer fast delivery to customers.

Don't Forget to Provide Delivery Tracking

Customers love involvement; don’t forget to involve your customer as much as possible in the delivery process. Let them track their delivery in real-time.

Streamline Your Delivery Operation with AltheaSuite

Are you looking for a cloud based inventory management system? Check out AltheaSuite, cloud-based manufacturing and warehouse inventory management system.

It manages all your business processes in one application: from inventory management, BOM, serial numbers, POS to purchase, scheduling, calendars, work distribution, shipping labels, barcode design, and much more. For the best ecommerce inventory management software, get AltheaSuite today.

Book a demo or get a free trial now.