Surviving in the multi-billion dollar furniture industry in the U.S. has become an enormous challenge for small and mid-sized furniture retailers. However, many have turned to technology to equip themselves against the modern-day challenges and changing consumer demands.
This blog will tell you some of the digital business solutions you should introduce in your furniture store. But first, let’s talk about the benefits of doing so.
Benefits of Digital Business Solutions for Furniture Businesses
Here are some of the benefits of incorporating technology into your furniture store’s systems:
- Higher sales
- Lower overheads and extra costs
- Data-driven insights
- Improved customer experience
- Stronger brand reputation
Six Digital Solutions Your Home Furnishing Business Needs
Here are six of the biggest digital solutions your furniture store should hop on to.
Set Up E-Commerce Store
This is a no-brainer. The world is going online, and a vast majority of shoppers are inclined toward brands that have set up e-commerce stores. If your furniture outlet hasn’t already gone online, now is the time to do so. You can integrate your ERP and CRM with Shopify integration and start your online store immediately.
Introduce Online Payments
Once you have the e-commerce up and running, don’t ignore the importance of digital transactions. Offer your customers an enhanced and flexible shopping experience by adding POS software to your e-commerce site. Your customers will be inclined to buy more and more often if you offer online payment options.
Manage Inventory in the Cloud
Inventory management for furniture stores has never been easier! You can now monitor, update, and manage your inventory in real time, thanks to cloud-based inventory management systems. As a small business, you don’t need an additional workforce to manage your warehouse, and you can look after everything remotely.
Engage with Customers Online
Whether it’s setting up social media pages or incorporating customer management software, interacting directly with your customers is a must. Count on the data-rich insights you’re getting from your e-commerce stores and incentivize your customers with special discounts, sales, and coupons.
Enhance Employee Engagement Practices
Your employees are the backbone of your home furnishing business. Don’t overlook their needs and proactively engage with them using employee management software. Using technology to manage your team will benefit you and your employees simultaneously.
Try Third-Party Integration
From Shopify to QuickBooks to BigCommerce, there are many third-party integrations that can uplift your furniture store’s existing systems. Make the most of technology and hire a trusted developer such as Althea Suite to help you.
We’re an inventory management software company offering a wide range of digital solutions to the home furnishing industry. Talk to us to learn about POS software for furniture stores and cloud-based inventory management systems.
