Appliances Direct

Read how Appliances Direct utilizes AltheaSuite to make their life a little easier!


Appliances Direct is a retail appliance company that has been in business almost 30 years. They are located in Redding, CA and provide high-quality appliances at affordable prices. They needed a way to easily track inventory (especially serial numbered items), create and store invoices/orders and automate many of their manual processes.

The Situation

      • Cloud-Based Inventory Management:

They needed a system that could be accessed from anywhere without the need for expensive location-based hardware. The Appliances Direct team wanted to be able to check inventory on the go without being tied down to an in-store system.

      • Tracking Inventory:

Appliances Direct needed a way to know what inventory they had, what was committed to an order or invoice and what was packed ready to ship/already shipped

      • Tracking Serial Numbers:

More specifically, as an appliance retailer they needed to track specific items/serial numbers. If a customer came in needing a dishwasher they needed to be able to see exactly which ones were in stock and which ones were previously committed to a separate customer.

      • Training/Implementation:

Like any business, They wanted to be confident their team would be trained and they would not lose any historical data (invoices, purchases, customers, etc.)

      • Custom Reporting

Just about every business has a different compensation plan for paying out sales commission and Appliances Direct was no exception. We helped set up a report for them to track employee commission based on their unique structure 


The Solution

With AltheaSuite, Appliances Direct was able to greatly increase efficiency and visibility into their operations without sacrificing any historical customer/sales/inventory data. AltheaSuite was able to provide:

      • A 100% cloud-based system giving the team at Appliances Direct the ability to run their business without being IN their business.

      • Highly comprehensive inventory tracking to know which stock was available, where stock was located, what stock was arriving and which items had been committed to customers.

      • Serial Number management to have precise insight into exact serial numbered items and never lose track or double-commit inventory.

      • A complete, in-depth implementation and training of employees to ensure Appliances Direct was set up for success.

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