Cutomer Relationship Management

Comple CRM with cuatomers pruchase history, notes, payment details

Capture your customers' attention even after they have left your store

Keep your customers records, contact information, billing shipping addresses and associated company.
Keep track for all sales, invoice, return, appointment, service, store credits, and balance.
Create customer groups and associate them with various discounted price lists.
Add running notes to your customers with date and time stamp.
Manage complete financial accounting and check customers ledger accounts.
Manage customer purchase history and provide services for the products they have purchased.

Get Insight of your Business with AltheaSuite's powerful Reports

Althea gives you reports on your fast moving and slow moving products.
Keep track of what your customers are buying. Their purchase history over a period of time.
Get to know who are your repeat customers. Number of times a customer has visited your store.
Manage your customer's wish list and send notifications when the stock is replenished.

Easily Add Customers

Save customer information while creating invoice & rapidly build your customer database. Easily import your customer list with simple excel upload. Define your customer's credit limits in various currency.

SMS/Email

AltheaSuite lets you send transactions, promotional notifications and announcements using SMS / email in an automated, and organized fashion.

Schemes and Promotions

Define your own schemes and promotions- you'll even be able to give categorized discounts to specific customer groups. Treat your most valuable customers to regular discounts.

Credit Memos

Easily issue store credits to customers. Your customers will be able to redeem their store credit balance the next time they’re in your store.

Customer Groups

You could be entertaining distinguished customers -define separate customer groups like VIP, Wholesaler, Student, etc. and provide them with custom pricing.

Discount

Create different kinds of discount coupons for your customers. Whether you prefer to print them with customized designs or Email / SMS them to your customers - AltheaSuite gives you both options.

Resources

Book a Call with our Product Expert

Innovative, modular, cloud-based ERP solution that will work on your PC/MAC and smartphone with all its features. It includes inventory management, POS, purchase management, and much more.