In today’s competitive retail environment, customer experience doesn’t end when a sale is made—it continues through every interaction afterward, including...
Read MoreCutomer Relationship Management
Comple CRM with cuatomers pruchase history, notes, payment details
Capture your customers' attention even after they have left your store
- Keep your customers records, contact information, billing shipping addresses and associated company.
- Keep track for all sales, invoice, return, appointment, service, store credits, and balance.
- Create customer groups and associate them with various discounted price lists.
- Add running notes to your customers with date and time stamp.
- Manage complete financial accounting and check customers ledger accounts.
- Manage customer purchase history and provide services for the products they have purchased.
Get Insight of your Business with AltheaSuite's powerful Reports
- Althea gives you reports on your fast moving and slow moving products.
- Keep track of what your customers are buying. Their purchase history over a period of time.
- Get to know who are your repeat customers. Number of times a customer has visited your store.
- Manage your customer's wish list and send notifications when the stock is replenished.
Easily Add Customers
Save customer information while creating invoice & rapidly build your customer database. Easily import your customer list with simple excel upload. Define your customer's credit limits in various currency.
SMS/Email
AltheaSuite lets you send transactions, promotional notifications and announcements using SMS / email in an automated, and organized fashion.
Schemes and Promotions
Define your own schemes and promotions- you'll even be able to give categorized discounts to specific customer groups. Treat your most valuable customers to regular discounts.
Credit Memos
Easily issue store credits to customers. Your customers will be able to redeem their store credit balance the next time they’re in your store.
Customer Groups
You could be entertaining distinguished customers -define separate customer groups like VIP, Wholesaler, Student, etc. and provide them with custom pricing.
Discount
Create different kinds of discount coupons for your customers. Whether you prefer to print them with customized designs or Email / SMS them to your customers - AltheaSuite gives you both options.
Resources
Building Control and Confidence: How User Role Setup in AltheaSuite Empowers Retail Teams
Every successful retail operation depends on balance—giving employees the tools they need to do their jobs efficiently while keeping sensitive...
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Empowering Retail Insight: Exporting Your Daily Collection Report to Excel in AltheaSuite
Every day in retail brings a flood of transactions—sales, refunds, payments, and adjustments—all contributing to your daily performance picture. But...
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