Introduction
“J Hickman Home Furniture is a family-owned Appliances, Furniture, Mattress, Home Decor and Accessories store. We prioritize your comfort and satisfaction. With a focus on honesty and ethics, we're committed to providing reliable products and services that enhance your home living experience. From browsing our selections to seeking assistance, you can trust in our genuine care and expertise. We're dedicated to creating spaces where families can thrive, fostering cozy and contented homes.Our knowledge of Appliances, Furniture, and Mattresses, sets us high above the competition. J Hickman Home Furniture is an authorized dealer of such brands as Ashley, GE, Whirlpool, LG, Heritage Bedding, and more. J Hickman Home Furniture has served customers in Coastal GA and North East Florida for over 65 years. We would love the opportunity to earn your business. Feel free to reach out to us at contact us here.”
The situation
J Hickman Home Furniture, with 2 locations in southern Georgia, began as a subsidiary of Badcock Home Furniture & More. Founded in 1904, Badcock Home Furniture & More was a chain of over 370 company and dealer-owned furniture stores in eight states across the southeastern United States. When it was announced in the summer of 2024 that Badcock would be filing for bankruptcy, all locations were to be closed and liquidated by October 31, 2024. This left its dealers with a choice: they could close and choose to move onto something else, or they could reopen as their own furniture business. J Hickman Home Furniture chose the latter.
Starting from scratch
With 2 retail locations and 1 warehouse, J Hickman Home Furniture needed an efficient way to manage inventory and sales. As a Badcock subsidiary, they’d previously been provided with an inventory management and POS system. However, with Badcock going out of business, this meant J Hickman Home Furniture needed to start from scratch, as all assets had been liquidated and they no longer had access to their previous inventory or their old systems.
Quick start
Since this was a new business, and they wanted to transition from Badcock smoothly, they needed to get up and running as quickly as possible. They knew they had to choose and learn a whole new system in a short amount of time. They also wanted to ensure they had help every step of the way, so selecting a software that could be learned and implemented quickly, with excellent support provided by the software company’s representatives, was key.
All-in-one solution
J Hickman Home Furniture wanted to find an ERP software that would work across platforms, whether it was on Windows-based systems or Mac-based ones. They needed an efficient inventory system for managing their 12,000 items. They wanted an all-in-one solution for everything they would need to run their business smoothly, from sales to delivery and beyond. They wanted something that would be robust and technologically advanced, yet not overly complicated to learn and use.
The success
AltheaSuite was able to provide J Hickman Home Furniture with everything they needed in an ERP system. In less than 8 weeks after signing up with AltheaSuite, they completed software training and were moved to a live server. Joshua Hickman, owner of J Hickman Home Furniture, remarked that AltheaSuite was “a huge help getting my stores set up…they made the implementation so easy.” He appreciates that “everything is all integrated in one spot, [which] makes it easier as a business owner to go through and have everything in one application.” He praised the AltheaSuite support staff for their help, as well.
AltheaSuite is grateful for J Hickman Home Furniture’s trust in our software, and will continue to provide top-notch support and service to maintain that trust.
