Indigo is a premium Restaurant cum Hotel located in Lagos and Abuja in Nigeria. Apart from their premium suites which guests feel delightful to stay in, they are also popular for their unique delicacies and their newly re-designed menu.
For Indigo, technology has always been a key part of their success in Nigerian market and their owners are always looking forward to new innovative ways to automate their business processes.
Since their restaurant chains were located across 2 cities in Nigeria, they always faced problems in properly consolidating their business processes and also lacked knowledge on essential day to day data on how their stores were performing.
The management identified several bottlenecks which either were related to the POS system that was in place or because of using traditional strategies for their Restaurant management.
Althea Suite was introduced to their team to help them structure everything under an umbrella. Althea was like a very positive revelation to their staff and management in terms of overall Restaurant and Hotel Management.
Althea offered simple and easy solutions to their traditionally rigid and complex business flows. The core emphasis of the Althea implementation team was to get rid of the identified bottlenecks and offer practically implemented solutions that other businesses having similar business needs used.
In a nutshell, all of the staff and owners could now conceptualize moving towards an automated and self-reliant business while using best possible tools. Both of the locations are now centrally controlled and all operations are now properly streamlined.
Indigo is now also planning to add Online Ordering as a revenue model. Althea’s quick and easy website setup will guide them soon to get started with their Online shop also.