Simply Desi offers India based snacks and delicacies to the people of Sammamish, USA.
They are based in the Seattle area and serve customers with a traditionally Indian menu while constantly reinventing themselves to bring out new treats for people based on popular requests.
Althea Suite was like a revelation to the staff in terms of simplifying their daily operations. By not just offering solutions to their existing problems but also showing them more avenues of growth, they happily served customers with a redefined zeal.
After using the Althea on a regular basis the owners identified that they could now focus more on customer engagement strategies since a lot of the redundant tasks were removed and sales data analysis was intuitively managed.
Althea Suite helped them increase their sales due to express delivery of orders, increased customer satisfaction and lesser waiting queues.
For future enhancements Simply Desi plans to manage all their recipes and plan orders in Althea. This will help them to take catering orders and manage large events and expansion of their business. They have a plan to go online this year to maintain social distancing. This will help them sell online and also accept payments on their website.