Introduction
Johnston Signature Furnishings, best option for all Kitchen, Furniture and Electronics in Northern Florida
Introducing Johnston Signature Furnishings: A new store for all your home furnishing needs! From classic pieces to contemporary designs, we offer a wide range of furniture and decor options to suit your style. Visit our showroom today and discover the perfect pieces to elevate your space. Experience the quality and elegance of Johnston Signature Furnishings, now open for business!
The situation
Johnston Signature Furnishings, headquartered in Macclenny, Florida, began as a subsidiary of Badcock Home Furniture & More. Founded in 1904, Badcock Home Furniture & More was a chain of over 370 company and dealer-owned furniture stores in eight states across the southeastern United States. When it was announced in the summer of 2024 that Badcock would be filing for bankruptcy, all locations were to be closed and liquidated by October 31, 2024. This left its dealers with a choice: they could close and choose to move onto something else, or they could reopen as their own furniture business. Johnston Signature Furnishings chose the latter.
Starting from scratch
With 7 retail locations, 3 warehouses, and 35+ users, Johnston Signature Furnishings needed an efficient way to manage inventory and sales. As a Badcock subsidiary, they’d previously been provided with an inventory management and POS system. However, with Badcock going out of business, this meant Johnston Signature Furnishings needed to start from scratch, as all assets had been liquidated and they no longer had access to their previous inventory or their old systems.
Quick start
Since this was a new business, and they wanted to transition from Badcock smoothly, they needed to get up and running as quickly as possible. They knew they had to choose and learn a whole new system in a short amount of time. They also wanted to ensure they had help every step of the way, so selecting a software that could be learned and implemented quickly, with excellent support provided by the software company’s representatives, was key.
Ease of use
Johnston Signature Furnishings wanted to find an ERP software that would work across platforms, whether it was on Windows-based systems or Mac-based ones. They wanted to be able to use smartphones and tablets to scan barcodes. With multiple locations and warehouses, they needed to ensure that their inventory was up to date in real time. They wanted something that would be robust and technologically advanced, yet not overly complicated to learn and use.
The success
AltheaSuite was able to provide Johnston Signature Furnishings with everything they needed in an ERP system. Within 6 weeks of signing up with AltheaSuite, they completed software training and were moved to a live server. Using a cloud-based ERP system allows them the ease of use across all locations they were seeking, and Steven Anderson, Johnston Signature Furnishings’ Operations Manager, commented further on AltheaSuite’s ease of use and robustness, saying “I tell everybody it’s easy. It is…really advanced technology. If you are not very good on a computer, it may take you a little while to pick up on it. [Now] I feel like I’ve got pretty much all of it down, and anything that I don’t get, I send an email.” He also appreciates the fact that he can contact AltheaSuite’s support center and receive assistance very quickly: “To be able to send an email and say, ‘Hey, this doesn’t seem to be working,’ and 15 minutes later I [get] an email back saying, ‘Try it again. It should be working now,’ is amazing. I don’t see us ever really going anywhere else.”
AltheaSuite is grateful for Johnston Signature Furnishings’ trust in our software, and will continue to provide top-notch support and service to maintain that trust.
