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Mattress Stores

Manage every process for your mattress business in a single, complete application

The AltheaSuite Advantage

Our easy-to-use cloud-based inventory and order management solution manages all your business needs, provides you with powerful reports and analytics, 100% smartphone compatibility, and will give you the flexibility you need without any infrastructure management hassles.

Solutions for Mattress Stores

Flexibility

Completely compatible with all device screen sizes. Use with any Windows or Apple device, such as desktops, notebooks, smartphones and tablets, anywhere, anytime. Find what you need quickly and easily, as every screen in AltheaSuite provides powerful and customizable searching capabilities that are truly unique to our product

Customization to your unique needs

Create many customized reports, business intelligence dashboards and charts yourself quickly, or we can also build the reports you need based on your requirements, including designing your reports and invoices with your logos in just the way you want. You can create comparative charts of brands, categories, and even the performances of different sales team members

Access and audits

Every button, every menu option, and also every individual report can have role-based access. You can also restrict a login to view and enter data for specific locations. No data in AltheaSuite is modified without a paper trail; for example, you can track down in detail why a product is out of stock. Also, you can create custom events and audit logs for a rules-based audit trail

Unparalleled customer service

We pride ourselves on our excellent customer support and have extensive product documentation to help you get up and running. Reach us via phone call, email, or online live chat, and our experts will be happy to help

Comprehensive sales and POS

Point of sale, simplified

Manage cash registers and day closing with no special hardware required. Use AltheaSuite with your existing Windows or Mac computer, or any tablet or smartphone. Monitor employee time-in, time-out, and sales commissions.

Invoicing options

Customize invoice prints and PDFs with your branding. Craft quotations and convert invoices from quotations. Capture signature and picture on invoice, as well as when items are picked up or delivered

Effortless payments

Different payment modes for different locations and financial accounts made possible. Allow balance, advance amount, additional service fee, warranty, and apply discount or gift card. Send text or email with status check links to customer directly

Customizing possibilities

Create combos, BOM, groups, and variants. Set up multiple tax lists and price lists, as well. Process returns with optional restocking fee and services

Customer Management

Customer relations

Manage customer contact details, billing, and shipping information. View customer purchase history, appointments, and service records across all stores. Customize customer profiles with custom fields. Create various hierarchies of customer groups

Easy communication

Seamless email and text messaging (SMS) integration. Create service requests and appointments

Order workflow

Manage customer orders from quotation to invoicing to dispatch. Track customer orders, including backorders. Efficient order fulfillment ensures that backordered items are allocated and delivered as soon as they become available

Customer service

Keep track of product popularity, chronological customer interactions and notes, invoice level notes, and per line-item notes for complete customer satisfaction

Purchase Management

Purchase orders

Keep track of materials received against, and know what is pending, in a purchase order (PO) to prevent double ordering. Send POs in emails to suppliers with PDF attachments through AltheaSuite. Place purchase order for restocking or back orders

Stock supervision

Provide excellent service with reorder levels and orders to maintain safety stock. Easily modify and check quantities for purchase and reorder. Notify customers of availability of items needed with a quick glance at your order queue from the billing screen

Purchases, past and present

Link purchases to customer orders and also advise vendors of dropshipping. Track all purchase history and invoice history. Set reorder alerts when stock is running low

Inventory Management

Inventory at your fingertips

Effective inventory tracking, stock control, and real-time updates can help manage mattress stock levels, track sales, and ensure accurate product availability

Location administration

Maintain inventory at multiple locations. Manage floor model inventory effectively. Move material between different locations and manage material in transit

Warehouse options

Maintain central warehouse and request stock from store outlets against specific orders or to restock. Maintain separate warehouses to manage online stores, as well

Precision built-in

Easy barcode scanning and managing stock transactions when entering quantities. Set flexible user roles and access rights options to restrict stock movements and stock requests from specific stores to warehouse, avoiding expensive stock movement errors

Resources

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