Manage your Order workflow from the start of order to delivery

Manage your in-store and online orders from receiving orders to it being delivered to the customer.
Deliver your goods in shortest time by checking stock availability, PO arrival dates and plan future purchases as per lead days.
Estimate your cost for order fulfillment.
Print your pick list with qty required for fulfillment.
Calculate your shipping cost and recieve deposit against an order.
Pick and pack order by easy barcode scanning and avoiding packing mistakes.
Easy to modify and track for location, invoice, and order status.
Create a simple dispatch or a packing invoice.
Create pick list, back order PO, invoice, and dispatch document.

You have full control on which items to pack in a shipment.
When picking items from the warehouse, operators can use the barcode scanner to verify that items are correct.
When customers urgently need you to ship a part of the order they placed, you can process partial items, partial quantities and move remaining items to new order.
In addition, you can hold packing process until a specific step.
When packing an order, items are automatically invoiced after being packed in AltheaSuite.
Options to print out pick list.

AltheaSuite order management will allow you to set up your customized workflow with which you will be able to segregate your orders in different work queues.
You can divide your employees into different teams to handle different work queues.
This increases the order processing efficiency tremendously since the worker only sees in his queue what he needs to do next.
Create multuiple different order status group category and assign to employees.

AltheaSuite Order management will filter out orders which may be exceptional cases or require approvals.
Easily notify your customer if their approval or interaction is needed for a specific order.
Your customer will receive an email with a link to a specific order. Upon clinking on that link the customer will see current order status, optional attached pictures and the they will be able to comment on the order and approve or disapprove it.
You will be instantly notified about the customers response. You will also be able to filter out orders which are waiting for long for customers response and send another request to the customer through the application.
Able to send text or email and status check link to customer directly.
Track for order status after shipment and keep customers updated on their locations.

One of the most powerful things you can offer your end customer thru AltheaSuite order management is completely automated order status check.
When the order is first created in the system you can optionally notify the customer of its status. In the email that AltheaSuite sends to the customer, they will also receive a link to check their order status at anytime.
If the customer's order is already shipped and shipping details has been entered in the system by your team, the customer will also see the shipping details along with tracking number when they click the link they received earlier for order status enquiry.

Features