Help Center

Login to your AltheaSuite account.

From Online Shop Settings, select Delivery Settings tab.

Delivery Offset: The value for delivery offset is in hours. In the Online Shop the delivery slots that are visible to customers are after the offset time from current time.


If the defined delivery time slots are 10am-12pm, 1pm-3pm, 3pm-5pm and 5pm-7pm, delivery offset is given as 2hours. 

If the current time is 10:40am, customers will be able to see the delivery slots as 1pm-3pm, 3pm-5pm and 5pm-7pm. 

10am-12pm time slot will not be visible to customers. 

As current time is 10:40am and offset is 2 hours the available slots after 12:40 pm (10:40am+2hours) will be visible to customers. 

Maximum Delivery in a slot:Here we can enter the maximum number of deliveries that can be done in each time slot. 


Time Slots

Here you need to enter the time slots for delivery of online orders to customers. 

  • By clicking on the New Button you can create a new Time Slot. 
  • You can check on the boxes next to the days that you would like to include in that Time Slot along with the start and end time. 
  • There can be multiple time slots for different sets of days that you might want to create. 
  • To save changes make sure to click on the Create Button.

To save the overall Online Shop changes done make sure to click on the Apply button. 

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