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Getting Started
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Employees
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Products / Items
- Adding images to items
- How to check Sales/Purchase price history of an Item
- How to create/edit Item Category
- How to assign item location
- Supplier Product Code and its use in AtheaSuite
- How to set minimum order quantity for an Item in AltheaSuite
- How to Create Custom Fields for Items
- Importing Item List
- How to make an Item Inactive
- How to Create Custom Measuring Units
- How to Create a Group Item
- Creating Combo Items
- Linked Combo Group
- How to bulk update item sales price
- How to Check Price and Stock
- How to Add New Item
- How to Create Non-Inventory Item
- How to Use Bulk Updater
- How to Create and Add Item Attributes
- How to Break Group Items into Child Items
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Customers
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Quotations
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Order Management
- Create a Custom Order Status
- Check stock availability for an Order
- Create a new Order
- How to create a Backorder
- How to create a Drop Shipping for Backorder
- Converting an Order to a Sales Invoice
- Converting an Order to a Dispatch
- How to create a Packing Invoice
- Consolidated Item View for Orders
- Managing Deposit in Orders
- Change Payment Mode of Received Deposit in Order
- Create Sales Return for Invoiced Orders
- Create Sales Return for non Invoiced Orders
- How to Create an Exchange in Orders
- How to Schedule Multiple Quantities of Items in Orders
- How to Check Attribute Stock when Creating an Order
- How to Create Contractor Orders
- How to Return Deposit to a Customer
- How to Apply Link Combo to Orders
- Cancel an Order with a Deposit
- Order Workflow
- How to Schedule Delivery and Deliver Orders
- How to Modify Schedule Delivery Date
- How to Add a Group Item to an Order
- How to Modify Orders
- Requested Delivery Date in Orders
- Managing Warranties for Multiple Item Quantities in Orders
- Apply Warranty in Orders
- Create an Order with Multiple Serialized Items
- Attach and Detach Order Items to Purchase Orders
- How to Use Switch Order Item in AltheaSuite
- How to Create an Invoice for Take With Items
- Order Staging
- Customer Pickup Schedule
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Sales
- How to perform a sale in AltheaSuite
- How to change price of a product during billing
- How to edit paid Invoice in AltheaSuite
- How to put a Sales Invoice on Hold
- How to create a credit sale
- How to create Invoice Custom Fields
- How to give Manual Discount in Invoice
- Creating Invoice with Multiple Payment Modes
- How to create a new Payment Mode
- How to change saved Sales Invoice Date
- How to create a Sales Invoice using Store Credit
- How to search for all Web Orders
- How to change saved Sales Return Date
- How to add notes to Items while Invoicing
- Changing Cash Register while Invoicing
- How to put a Sales Return on Hold
- How to create a Price List and assigning to customer group
- How to create a Sales Invoice using Customer Deposit/Advance
- How to Capture Customer Signature on Invoice
- How to mark the invoiced items as Delivered
- How to add the footfall count of your customers
- Receive Deposit/Advance from Customer
- How To Perform Sale
- How to set Loyalty Points
- How to Redeem Loyalty Points
- How to Enroll a Customer for Loyalty Points
- How to Define Penalty
- How to Collect Penalty Payments from Customers
- How to Manage Credit Card Commission
- How to Collect Partial Penalty from a Customer
- Assign Serial Number to Invoice
- Discount Types and Their Calculations - User Guide
- Finance Agency Commission
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- Articles coming soon
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- Articles coming soon
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In House Finances
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Purchases
- How to add/modify a Supplier
- How to create a Purchase Order
- How to create a Purchase Return
- How to create a Purchase from existing Purchase Order
- How to Cancel/Delete a Purchase Order
- How to make a payment to supplier
- How to create PO for BOM Elements?
- How to Hold and Pick a Purchase
- How to Update a Purchase Order
- How to create a Purchase
- How to make payment to Payment Aggregator
- Managing Unload Schedule
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Inventory
- How to transfer Inventory from One Warehouse to Another
- How to dispatch stock
- Adding Opening Stock
- How to dispatch stock of invoiced items
- How to do a Stock Correction for an Item
- How to put a Stock Transfer on Hold
- How to check Awaiting Stock
- How to Upload Stock of Existing Items through Excel
- Receiving Stock
- Custom and Shipping charges in Stock Transfer
- How to Restrict Sales Price Discount for an Item
- How to do Stock Correction of Items through excel upload
- How to check Inventory count
- How to manage Stock in Transit
- How to manage Stock Transfer Request
- How to Check Stock in Stock Manager
- Complete Inventory Correction
- How to do a Stock Transfer
- How to Print Quick Lookup Numbers (QLNs) for Items
- How to create a Serial / SKU Transfer Request
- Transferring Stock QLN items from Multiple Warehouses
- Complete Inventory by Location for Non QLN Items
- Stock Correction for Accurate Inventory Adjustment
- Inventory Correction - QLN/Serial Number status
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- Selling an Item with a Serial Number
- Stock Transfer of an Item with Serial Number
- How To Change Serial Number Of Faulty Item
- How to add opening stock of an item with Serial Number
- Purchase with serial number
- How To Assign Serial Number After Purchase
- How To Reassign Serial Number In Sales Invoice
- Create An Item With Serial Number
- How to Change Serial Number in Invoice
- Inventory Correction - QLN/Serial Number status
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Delivery Management
- How to add delivery driver details in AltheaSuite
- How to define Delivery Area and Delivery Charges
- How to check and Print Pending Orders
- How to Accept and Start a Trip
- How to define Pickup Slot
- How to create a Delivery Invoice
- How to create a Pickup Invoice
- Delivery Schedule on Map
- Modifying Delivery Dates for Delivered Orders
- Customer Pickup Schedule
- Sending Delivery Notifications in AltheaSuite
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Finance Books
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Service Calls
- Manage Loaner
- Manage Document Status and Action Status for the Service Document
- How to create Customer Item Userfields for Service document
- Create Sales Invoice against the Service Document
- Track history of a Service document
- Reschedule Service Call
- How to Create Invoice in Service Call
- How to Create Service Call Document
- Receive Deposit In Service Call
- How to Create A Trip
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Business Intelligence
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Settings
- Configuring Invoice Email Format
- How to add a Printer in AltheaSuite
- Configuring Purchase Order Email Format
- How to change Printing Format of Documents
- Configuring Payment Gateway
- Online Shop
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- AltheaSuite Integration with QuickBooks Online
- AltheaSuite Integration With Hubspot
- AltheaSuite Integration With UPS
- ShipStation Integration
- Shopify Integration
- Integration UPC Item DB and Barcode Lookup
- How to restrict the financial accounts of AltheaSuite for not sending to Quickbooks ?
- How to mark 'Do not send to QB' for multiple financial accounts?
- Send Only Journal Entries from AltheaSuite to QuickBooks Desktop
- Send Product details and Receipts from AltheaSuite to QuickBooks Desktop
- How to map the Financial Account Groups and Sub-accounts in AltheaSuite for QuickBooks
- Best practices for keeping QuickBooks Desktop in sync with AltheaSuite
- Troubleshooting QuickBooks Desktop Errors
- How to setup QuickBooks Web Connector
- Name Template formatting for QuickBooks data sync
- Account Mapping to send Items and Receipts from AltheaSuite to QuickBooks
- QuickBooks Sync with Item details and receipts
- AltheaSuite Integration With UPS
- How to Connect your Email ID to AltheaSuite
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How to Break Group Items into Child Items
How to Break Group Items into Child Items
Step 1: Log into your AltheaSuite account. To create a new group item, navigate to the Products module, then click Items.
To create a new item, select New.
To edit an existing item, open its context menu (3 dots) and choose Modify.
Step 2: In the Item window, after setting your basic item details, turn the item into a group by checking Is a Group, then click Define Group, which appears after you check the box.
If you want the individual components to appear as separate lines on orders instead of a single grouped line, enable Add as a Child.
Step 3: Add the child items (SKUs) that make up the group and set their quantities according to how the group is assembled. The screen will display the list of components with their quantities so you can confirm the build.
Step 4, MANDATORY: Click Suggest Sales Price to open the pricing view. This screen lets you calculate the selling price of the group either from costs or from existing sales prices. Use one approach at a time for clarity. This will be detailed further. Your screen will look like this:
Step 5: There’s 2 main sections you can choose to fill in to set your price in the resulting screen.
- Pricing Based on Cost Price (Green Box): Use this when you price by cost.
- Unit Cost Price Including Making Cost: The per-unit cost of your group item.
- Cost Price Including Making Cost: The total cost for all units
- Markup (%): Percent added on top of cost.
- Profit Margin (%): Target margin on the selling price.
- Suggested Unit Sales Price: The price calculated from Markup or Margin. You can directly enter a custom price, disregarding Markup or Profit Margin.
- Tip: Use either Markup or Profit Margin, not both.
- Pricing Based on Sales Prices (Yellow Box): Use this when you start from existing sales prices.
- Unit Sales Price Including Making Cost: Current per unit sales baseline of your group item.
- Sales Price Including Making Cost: Total sales value for the build.
- Discount (%): Percent to reduce the unit sales baseline.
- Apply after markup: If you also used cost based pricing, apply the discount after that step.
- This will apply the discount to the ‘Suggested Unit Sales Price’ in the Cost (Green Box) Section which is the price after Markup. The result will be in the ‘Suggested Unit Sales Price’ of the Yellow Box
- Suggested Unit Sales Price: The price after discount (and markup if used).
Step 6: Select Apply to set the Suggested Unit Sales Price as the New Sales Price.
Step 7: Scroll down and click OK to finish creating the group.
Step 8: The Sales Price of the item in the item description will automatically be set based on your Group Definition. We strongly suggest not changing it outside Group Definition.
Step 9: If you enabled Add as a Child, the components will appear as separate lines within the order instead of a single group line. Those lines automatically reflect the markup or discount you set during pricing, and the Name column indicates they belong to the group.
Workflow Summary
- Start by confirming quantities and the Unit Cost Price/Unit Sales Price values in the grid.
- Choose one pricing path:
- Cost-based (Markup or Margin), optionally followed by a Discount; or
- Sales-based using Discount only.
- Use Suggested Unit Sales Price → Apply to commit the result.
- Re-check the Item Sales Price totals in the item definition to ensure the final build price reflects your policy.
Note: Field labels and exact posting behavior can be tailored in your setup.