Help Center
-
Getting Started
-
Items
- Adding images to items
- Creating Combo Items
- How to check Sales/Purchase price history of an Item
- How to create/edit Item Category
- How to assign item location
- Supplier Product Code and its use in AtheaSuite
- How to set minimum order quantity for an Item in AltheaSuite
- How to Add New Item
- How to Create Custom Fields for Items
- Importing Item List
- How to bulk update item sales price
- How to make an Item Inactive
- How to Create Custom Measuring Units
- Show all articles ( 3 ) Collapse Articles
-
Employees
-
Sales
- How to perform a sale in AltheaSuite
- How to change price of a product during billing
- How to edit paid Invoice in AltheaSuite
- How to put a Sales Invoice on Hold
- How to set credit limit to customer
- How to create a credit sale
- How to create a Pickup Invoice
- How to create a Delivery Invoice
- Selling an Item with a Serial Number
- How to add/modify a Customer
- Refund/Exchange an item
- How to create a Sales Return
- How to send square payment link to customer from AltheaSuite
- How to create Invoice Custom Fields
- How to give Manual Discount in Invoice
- Creating Invoice with Multiple Payment Modes
- How to create a new Payment Mode
- How to change saved Sales Invoice Date
- How to create a Sales Invoice using Store Credit
- How to search for all Web Orders
- How to change saved Sales Return Date
- How to add notes to Items while Invoicing
- Changing Cash Register while Invoicing
- How to put a Sales Return on Hold
- How to create a Price List and assigning to customer group
- How to create a Sales Invoice using Customer Deposit/Advance
- How to issue a Store Credit to Customer
- How to create a customer group
- How to Capture Customer Signature on Invoice
- How to mark the invoiced items as Delivered
- How to add the footfall count of your customers
- Receive Deposit/Advance from Customer
- How To Perform Sale
- Show all articles ( 23 ) Collapse Articles
-
Tax
-
Settings
-
Online Shop
-
Purchase
- How to add/modify a Supplier
- How to create a Purchase Order
- How to create a Purchase Return
- How to create a Purchase from existing Purchase Order
- How to Cancel/Delete a Purchase Order
- How to make a payment to supplier
- How to create PO for BOM Elements?
- How to Hold and Pick a Purchase
- How to Update a Purchase Order
- How to create a Purchase
-
Order Management
- Create a Custom Order Status
- Order Approval Header and Footer Setup
- How to send an Order Approval email to customer
- How to send Status check link to customer
- Check stock availability for an Order
- Create a new Order
- How to create a Backorder
- How to create a Drop Shipping for Backorder
- Converting an Order to a Sales Invoice
- Converting an Order to a Dispatch
- How to create a Packing Invoice
- Configuration of Approval Process for Orders
- Order Status Header and Footer Setup
- Setup Body Template for Status Check Link email
- Show all articles ( 4 ) Collapse Articles
-
Offers
-
Inventory
- How to transfer Inventory from One Warehouse to Another
- How to dispatch stock
- Adding Opening Stock
- How to dispatch stock of invoiced items
- How to do a Stock Correction for an Item
- How to put a Stock Transfer on Hold
- How to check Awaiting Stock
- How to Upload Stock of Existing Items through Excel
- Receiving Stock
- Custom and Shipping charges in Stock Transfer
- How to Restrict Sales Price Discount for an Item
- How to do Stock Correction of Items through excel upload
- How to check Inventory count
- How to manage Stock in Transit
- How to manage Stock Transfer Request
- Show all articles ( 5 ) Collapse Articles
-
Delivery Management
-
Serial Numbers
-
Manufacturing
-
UPC Barcode
-
Shopify Setup
-
Reorder
-
Service
-
Integrated Shipping
-
Service Tools
-
Jobwork
-
Lot Numbers (Batch)
-
Quickbooks Desktop
- How to restrict the financial accounts of AltheaSuite for not sending to Quickbooks ?
- How to add Department of Revenue for Tax accounts in AltheaSuite?
- How to mark 'Do not send to QB' for multiple financial accounts?
- Send Only Journal Entries from AltheaSuite to QuickBooks Desktop
- Send Product details and Receipts from AltheaSuite to QuickBooks Desktop
- Map Financial Account Names, Account Types and Class Name
- How to map the Financial Account Groups and Sub-accounts in AltheaSuite for QuickBooks
- QuickBooks Sync with Item details and receipts
- Account Mapping to send Items and Receipts from AltheaSuite to QuickBooks
- Name Template formatting for QuickBooks data sync
- How to setup QuickBooks Web Connector
- Troubleshooting QuickBooks Desktop Errors
- Best practices for keeping QuickBooks Desktop in sync with AltheaSuite
- Show all articles ( 3 ) Collapse Articles
-
AltheaSuite-APP
-
Quotation
-
Hubspot Integration
-
Repeat Services
- How to create a Sales Invoice from a Repeat Service
- How to modify an Invoice created from a Repeat Service
- How to create a subscription for repeat services on a monthly basis
- How to create a subscription for repeat services on a weekly basis
- How to create a service on a specific day from an existing subscription
-
Check
-
Receive Payments
How to define Kitchen Order Token (KOT)
A Kitchen Order Token generates a list of the individual Menu Items/products included in a placed order. The Kitchen/Warehouse takes a note of this to prepare the respective Items.
Step 1: From the main menu on the left, navigate to Locations > Business Location.
Step 2: Select your Location, then click on the 3 dotted button. Then click on Additional Receipts.
Step 3: Click on New Receipt.
Step 4: Specify the Name for this additional receipt. Then enable the below checkboxes:
- Create as Order Token
- IsActive
- Create with Invoice.
You can also choose to associate the Cash Register with this Additional Receipt if required.
Step 5 Order Token Setting(Optional): If this receipt needs to be associated with a Collection of Items, then:
- Select the pre-existing Collection by searching it’s name in the field provided.
- Add an additional Prefix for this Receipt Number.
Step 6 Printer Settings:
- Select Additional Receipt Print Format – This is the format of your KOT Receipt (You can select KOT_Laser if you do not have an additional format).
- Select the Printer from where the receipt has to be generated.
- You can also mention if any additional copies of receipts to be printed.
- Mark Print on Save.
Step 7: SMS Settings (Optional):
- Select a SMS Format. (You can select KOT_SMS_Text to use the default template).
- You can also mention a Staff’s number where KOT receipt will be sent as SMS.
Mark the checkboxes based on usage.
Step 8: App Notification Settings (Optional)
This is where you can connect the KOT App to AltheaSuite.
- Additional Receipt Notification Data : Select a Notification format which you want to receive on the KOT App.
- KOT Subscription Code: Enter unique code (alphanumeric). Use this code in KOT App to get order notifications AltheaSuite.
- Mark Send Notification On Save as checked.
Step 9: Press Save to save the changes.
0 out of 5 stars
5 Stars | 0% | |
4 Stars | 0% | |
3 Stars | 0% | |
2 Stars | 0% | |
1 Stars | 0% |