Help Center
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Getting Started
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Items
- Adding images to items
- Creating Combo Items
- How to check Sales/Purchase price history of an Item
- How to create/edit Item Category
- How to assign item location
- Supplier Product Code and its use in AtheaSuite
- How to set minimum order quantity for an Item in AltheaSuite
- How to Add New Item
- How to Create Custom Fields for Items
- Importing Item List
- How to bulk update item sales price
- How to make an Item Inactive
- How to Create Custom Measuring Units
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Employees
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Sales
- How to perform a sale in AltheaSuite
- How to change price of a product during billing
- How to edit paid Invoice in AltheaSuite
- How to put a Sales Invoice on Hold
- How to set credit limit to customer
- How to create a credit sale
- How to create a Pickup Invoice
- How to create a Delivery Invoice
- Selling an Item with a Serial Number
- How to add/modify a Customer
- Refund/Exchange an item
- How to create a Sales Return
- How to send square payment link to customer from AltheaSuite
- How to create Invoice Custom Fields
- How to give Manual Discount in Invoice
- Creating Invoice with Multiple Payment Modes
- How to create a new Payment Mode
- How to change saved Sales Invoice Date
- How to create a Sales Invoice using Store Credit
- How to search for all Web Orders
- How to change saved Sales Return Date
- How to add notes to Items while Invoicing
- Changing Cash Register while Invoicing
- How to put a Sales Return on Hold
- How to create a Price List and assigning to customer group
- How to create a Sales Invoice using Customer Deposit/Advance
- How to issue a Store Credit to Customer
- How to create a customer group
- How to Capture Customer Signature on Invoice
- How to mark the invoiced items as Delivered
- How to add the footfall count of your customers
- Receive Deposit/Advance from Customer
- How To Perform Sale
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Tax
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Settings
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Online Shop
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Purchase
- How to add/modify a Supplier
- How to create a Purchase Order
- How to create a Purchase Return
- How to create a Purchase from existing Purchase Order
- How to Cancel/Delete a Purchase Order
- How to make a payment to supplier
- How to create PO for BOM Elements?
- How to Hold and Pick a Purchase
- How to Update a Purchase Order
- How to create a Purchase
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Order Management
- Create a Custom Order Status
- Order Approval Header and Footer Setup
- How to send an Order Approval email to customer
- How to send Status check link to customer
- Check stock availability for an Order
- Create a new Order
- How to create a Backorder
- How to create a Drop Shipping for Backorder
- Converting an Order to a Sales Invoice
- Converting an Order to a Dispatch
- How to create a Packing Invoice
- Configuration of Approval Process for Orders
- Order Status Header and Footer Setup
- Setup Body Template for Status Check Link email
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Offers
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Inventory
- How to transfer Inventory from One Warehouse to Another
- How to dispatch stock
- Adding Opening Stock
- How to dispatch stock of invoiced items
- How to do a Stock Correction for an Item
- How to put a Stock Transfer on Hold
- How to check Awaiting Stock
- How to Upload Stock of Existing Items through Excel
- Receiving Stock
- Custom and Shipping charges in Stock Transfer
- How to Restrict Sales Price Discount for an Item
- How to do Stock Correction of Items through excel upload
- How to check Inventory count
- How to manage Stock in Transit
- How to manage Stock Transfer Request
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Delivery Management
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Serial Numbers
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Manufacturing
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UPC Barcode
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Shopify Setup
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Reorder
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Service
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Integrated Shipping
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Service Tools
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Jobwork
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Lot Numbers (Batch)
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Quickbooks Desktop
- How to restrict the financial accounts of AltheaSuite for not sending to Quickbooks ?
- How to add Department of Revenue for Tax accounts in AltheaSuite?
- How to mark 'Do not send to QB' for multiple financial accounts?
- Send Only Journal Entries from AltheaSuite to QuickBooks Desktop
- Send Product details and Receipts from AltheaSuite to QuickBooks Desktop
- Map Financial Account Names, Account Types and Class Name
- How to map the Financial Account Groups and Sub-accounts in AltheaSuite for QuickBooks
- QuickBooks Sync with Item details and receipts
- Account Mapping to send Items and Receipts from AltheaSuite to QuickBooks
- Name Template formatting for QuickBooks data sync
- How to setup QuickBooks Web Connector
- Troubleshooting QuickBooks Desktop Errors
- Best practices for keeping QuickBooks Desktop in sync with AltheaSuite
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AltheaSuite-APP
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Quotation
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Hubspot Integration
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Repeat Services
- How to create a Sales Invoice from a Repeat Service
- How to modify an Invoice created from a Repeat Service
- How to create a subscription for repeat services on a monthly basis
- How to create a subscription for repeat services on a weekly basis
- How to create a service on a specific day from an existing subscription
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Check
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Receive Payments
How to Receive Stock and create new SKUs through scanning UPC
Step 1: Login to your AltheaSuite account.
Step 2: From main menu options navigate to Inventory ->Â Receive Stock
Step 3: Click New to receive stock.
Step 4: Select Warehouse where you want to receive the stock.
Step 5: Enable below check-boxes;
- All new item will have Auto Batch
- Create new item if does not exist: If the item scanned is not in your system, AltheaSuite will create a new item once you have scanned item UPC.
Note: If you’re scanning your own custom-made non-manufacturer which is not your system, you will see New Item popup. You can quickly create new item while receiving stock.
   3. Lookup SKU for name and Description: AltheaSuite will retrieve all the information of the product and auto-fill it with an image of the product as well.
   4. Ask for Quantity : Each item you scan UPC code, system will open popup to enter the total quantity received.
Step 6: Batch Number Prefix: Assign batch number to the received items. Once a batch is assigned the items, it can be monitored as it moves through your inventory system.
Step 7: Expiry Date (Optional): Enter date of expiration if the batch items have expiry date.
Step 8: Enter the barcode number into the SKU section using your
- Barcode scanner
- Using your Laptop’s camera
- Smartphone
- To scan UPC code using laptop’s camera click camera icon, you see a new tab as shown below. Tap OK to allow the AltheaSuite to use your camera.
- Select the camera (inbuilt/webcam) and tap on Start. Point your item barcode towards the camera. Make sure that the barcode details like the lines and numbers can be clearly seen on the camera screen of the application.
- Wait for the scan to complete. The app will automatically scan the barcode once it gets a clear shot of it. You will also hear sound once scan is completed.
- To scan UPC code using smartphone,Â
- From your smartphone login to your account.
- From main menu options, go to Inventory -> Receive Stock.
- Click on New
- Click camera icon, you see a new tab as shown below. Tap OK to allow the AltheaSuite to use your camera.
- Select the camera (front/rear) and tap on Start. Point your phone camera towards the barcode. Make sure that the barcode details like the lines and numbers can be clearly seen on the camera screen of the application.
- Wait for the scan to complete. The app will automatically scan the barcode once it gets a clear shot of it. You will also hear sound once scan is completed.
- Item Confirmation popup will appear, you can quickly enter the number of quantities of this item you received and you can also record the location item for easy tracking.
- You can also update item detail such as category, sales, purchase and other item details as required. Click Modify to update item details.
- Once you’re done review item details and click OK.
- Repeat same steps to scan remaining items.Â