How to send an Order Approval email to customer

Althea Suite allows you to send an order approval email to your customer. The customer will receive an approval request to email with an option to Approve or Reject order and add comment instantly from the Smartphone.

To send order approval email to customer, follow the steps below.

Select the order to send for customer approval and click order context menu [:].

Select ‘Send to Customer for Approval’ from the list.

This will open ‘Send Email To Customer For Approval’ page, enter the email address, subject, body, and click Send button to send an order approval email to the customer.

To: Refers to customer email id. Enter the email address to send email for order approval.   Do not leave the field blank.

Subject: Enter subject here, order invoice number will be pre populated here. Do not leave the field blank.

Note: Send to Customer for Approval option will be available only for the orders with Approval Required.

Click the link below to learn how to configure the approval process for orders
Configuration of Approval Process for Orders