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To set up Buy X get Y free offer, follow the steps below;

1. Navigate to Sales -> Offers.  

2. Click + New button.

New Offer page will be displayed, enter the offer details as required.

3. Offer Type:  You can choose the type of discount. In this case, select Buy X Get Y Free.

4. Offer Name:  Enter the Offer Name. This is where you need to give a name for your offer it should be something that describes the discount.

5. Offer Start and End Date: This option helps you to decide whether you want to make your discount permanent or temporary. By setting start and end date, you will be able to control when your discount is available. By default offer start and end date will be today’s date.

6. Is Repeated: If the offer is applicable only on particular days in a week, then select this option and mark the days when this offer is applicable.

  • Start and End Time: You can also optionally choose a time range where the discount only applies during this time.

Example: Buy X and get Y free on Wednesday and Friday between 10 Am to 1 PM.

7. Select Customer Group: This field will help you in selecting particular individuals or groups of customers who are accessible to this offer. By default this offer will be applicable for all customers. To make it applicable only for selected customer group, select ‘Applicable Only For Selected Customer Groups’ and choose the customer group to whom this offer is applicable.


8. Select Business Location: This field will help you in selecting particular location where offer is applicable. By default the offer you are defining will be applicable to all customers and across all business locations.To make it applicable only for selected location, select ‘Applicable Only For Selected Business Location’ and choose the business location where this offer is applicable.


9. Item: Select the item and enter the item quantity that your customer would need to buy in order to get free item. By clicking Browse, a dropdown list will appear for you to select the item.


10. Free Item: Select the free item and enter free item quantity. By clicking Browse, a dropdown list will appear for you to select the item.


Example : If you want to define an offer – ‘Buy 3 qty of X to Get 1 qty of Y as free’, we can set up the rule like the following:


11. Click Create to save the offer details.

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