Modifying Delivery Dates for Delivered Orders

Modifying Delivery Dates for Delivered Orders

If a Delivery was not “Completed” in the system on day of delivery, often due to low internet or forgetting to click on the completion button. The status of that order remains undelivered.

When the user later clicks on Complete, then the date will be saved as the current date.

 

To maintain accurate records for delivery dates and stock transfers, AltheaSuite gives you an option to Modify the date of delivery

Simple steps include, Clicking on Delivery History page, Locating Order Number and then editing the date.  

 

STEP 1: Open Delivery History page

• Click on Deliveries

Drop down of Deliveries would have an option as Deliver History

STEP 2: Navigate to the order whose delivery date needs to be updated

• Use the search bar or filters to find the specific order whose delivery date needs to be changed (use the keywords to search Order Number/Customer Name etc.)
• On the right side of the specific data entry, “Click” on the three dots
• The pop up would show an option as “Change Delivery Date”
• Click on “Change Delivery Date”

STEP 3: Click on the small Calander icon

• Change Delivery Date window would pop up
• Click on the Calander Icon / Manually enter the modified date
• Click on “Ok”

STEP 4: Verify Date Change

• Click on “Yes” to confirm change