Send Delivery Images through Email

The Delivery Images in Email feature in AltheaSuite allows businesses to automatically share delivery-related images with customers through email. Once the delivery is completed, the captured delivery images can be included in the email.The images the driver clicks on deliver., providing customers with a clear visual reference of the delivered items.

These images act as a convenient reference for the completed delivery and help customers verify the condition and details of the items received. By including delivery images directly in the email, businesses can maintain better transparency, improve customer communication, and reduce the need to manually share delivery-related information after completion.

Purpose

• Provides customers with delivery images through email.
• Gives customers visual confirmation of the completed delivery.
• Helps maintain clear and transparent delivery communication.
• Provides a convenient reference for delivered items.
• Reduces the need to manually share delivery images with customers.
• Helps businesses maintain better documentation of completed deliveries.
• Improves t

Set up 

Step 1 : Navigate to business location 

• Click on Location 
• Click on Business location 
• Select the business location Delivery Email needs to be configured 

• Click on Email Formats 

Step 2 : Create new Delivery Invoice document & Configure 

• Click on New+ 
• Enter Email For as : Delivered Invoices 
• Link and Attach the Email Account : This will be account from which the email will be sent
• Enter the Subject as per choice 

NOTE: The template will be entered as per your business in plain editor , reach out to Altheasuite support to customise one

Step 3 : Save and Confirm 

• Navigate to Systems screen 
• Click on Email log to cross check any mail sent with attachment.

NOTE : The Images that popup on the mail are the images taken by the driver after delivery.

That is after completing the delivery workflow