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To setup body template for status check email, follow the steps below;

Navigate to Settings > Order Management

Click Setup Body Template for Status Check Link email.

Enter the subject and email body.

You can create an email layout to specify the HTML content you want to appear in the body of status check email.

You can see replacement tags in the e-mail templates. They can be recognized by the brackets in the text of the e-mail template, for example [INVOICENO]. These tags are automatically replaced by the external values when the e-mail is sent.  

If you need to change the content of the Status Check e-mail template, do not change or translate the replacement tags.

Once finished, click the Save button.

Click here to learn how to customize header and footer on Order Status page.

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