Comprehensive Customer Statement Reports
AltheaSuite offers five types of customer statements, allowing you to view transactions, balances, and credits in various formats:
1. Customer Statement
This report provides a complete transaction history for a selected customer. You can filter by custom date ranges or use preset options like “This Month” or “This Year.” The PDF output shows:
- All invoices, returns, and payments
- Running balances
- Store credit and deposit transactions
Ideal for reviewing a customer’s full financial relationship with your business.
2. Customer Statement – Pending Invoices Only
Focused solely on unpaid invoices, this report includes:
- Aging breakdown (e.g., 46–60 days, 61–90 days, 90+)
- Total due amount after subtracting deposits and store credits
Useful for targeting overdue accounts and improving cash flow.
3. All Customer Statement with Pending Invoices, Store Credit, Deposits, and Final Totals (SC, DP, FT)
This broader report can be run for one or all customers and includes:
- Pending invoices
- Store credits and deposits
- Final amounts due
A powerful summary report for owners and finance teams to get a full-picture view of receivables.
4. Customer Statement – Single Line Format with Logo
Displays all customer transactions (sales, returns, payments) in a single-line format. It also includes:
- Aging details
- Final due amount
A clean, branded format ideal for sharing with customers.
5. Customer Statement – QuickBooks Style
Formatted to resemble traditional QuickBooks reports, this version includes running balances and due amounts in a familiar layout.
Perfect for businesses transitioning from QuickBooks.
Delinquent Customer Reports
Managing overdue payments is easier with AltheaSuite’s three delinquency tracking tools:
1. Delinquent Report
No filters required—this report instantly shows:
- Outstanding amounts by customer
- Aging summary
- Store credit or deposits applied
Quickly identifies which customers owe money and how overdue the amounts are.
2. Delinquent Report (As on Date)
Allows you to view overdue amounts as of a specific past date, offering historical insight.
Great for monthly reporting and analyzing trends over time.
3. Delinquent Report with Details
Breaks down overdue invoices by:
- Invoice number and date
- Aging buckets
- Total pending amount
Provides the detailed backup finance teams need for collections.
Customer Credit and Advance Reports
Tracking prepaid amounts and store credits is key for accurate financial reporting. AltheaSuite offers two specialized reports:
1. Customer Advanced Amount Report
Shows which customers have paid in advance, including:
- Amount of advance
- Date of payment
- Option to run for a specific date or customer
Helps avoid billing errors and ensures accurate account balances.
2. Customer Store Credit Report
Displays all active store credits, by customer, as of a selected date.
Useful for applying available credits toward future purchases or refunds.
Why These Reports Matter for Business Owners
- Improved Cash Flow Management
- Track who owes what—and how long it’s been overdue. This helps prioritize collections and reduce aging receivables.
- Customer Transparency
- Clear, professional statements build trust and allow for smooth account reconciliation with customers.
- Better Decision-Making
- Know your customer’s financial activity before offering discounts, approving large orders, or issuing store credit.
- Operational Efficiency
- Run reports in seconds with flexible filters, date ranges, and formats. Whether it’s one customer or your entire database, AltheaSuite keeps things efficient.
Final Thoughts
AltheaSuite’s customer reporting features are more than just tools—they’re strategic assets for growing your retail business. With detailed visibility into customer transactions, balances, and credit statuses, you can make informed decisions, improve collections, and build stronger customer relationships.
If you’re looking for a better way to manage customer accounts and financial reporting, AltheaSuite delivers the clarity and control you need.
Ready to explore more? Request a demo today and see how AltheaSuite can simplify your business reporting.
